Terms & Conditions
1. Payment Procedure
- Customers who made payment via "Bank Transfer" will have to email us at firstname.lastname@example.org attaching their payment proof, account holder name & order ID. An order may not be processed if any of the above-stated information isn't provided.
- We do not accept credit card payment.
- We will only follow the address and other details related to shipping as given in your order under shipping information. Any change of OR emailing us a different address with your payment proof will not be entertained.
2. Return Policy
- Returns will only be accepted if the goods received are damaged or isn't as per your order.
- Any broken seal will not be accepted as it may put our hygienic at stake.
- All returns will take place within 5-7 working days after we have received your form on return via our website itself.
- Postage applies depending on your location. Any failure to collect the parcel from the respective courier service, customers will have to bear the postage for redelivery.
- All shipping will take place within 2-5 working days after we have received your complete order or payment proof (for payment via bank transfer).
- Our products will be posted via CityLink.